Cannot connect to webinar through browser.
In a webinar, when attendees click the email link to join, the browser opens, then a 'Message from webpage' window appears saying 'You need to upgrade your browser or use a different browser'. It is happening in IE 11, which is pretty much our standard here in the hospital. If I click the 'Switch To Interactive Meeting' button at the top, it will work through the client. We are on TurboMeeting version 7.0.2 (build#: 3.0.36).
Status:
Open Mar 13, 2019 - 07:22 AM
Troubleshooting
1answer
Answer
Mar 13, 2019 - 09:47 AM
It is a known limitation. The webinar function will work with all other modern browsers: Microsoft Edge, Firefox, Chrome and Safari or any other browsers that support HTML5.
Regards,
John
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