Answer
Mar 05, 2018 - 07:24 AM
This is not a known issue. Please contact support at support@rhubcom.com or call us at 408-899-2831 option 2. Thanks!
7.0 using LDAP sync shows duplicate users
When looking at the user list in the admin pane, a large percentage of our LDAP-synchronized users are duplicated. One is just first.last for username, the other is first.last@company.com. It appears to be causing problems, as a longtime user could not find their scheduled meeting to launch as an admin today, and I think she was logged in with first.last@company.com instead of first.last, which is what the meeting shows. LDAP test works fine for both usernames, pointing to the same, single user account. Which one is correct? Should we delete the one that isn't? Will it just reappear?
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Open Mar 05, 2018 - 05:48 AM
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